Terms of Use


1 Application of Terms

1.1 These Terms apply to your use of the Website. By accessing and using the Website:

a. you agree to these Terms; and

b. where your access and use is on behalf of another person (e.g. a company), you confirm that you are authorised to, and do in fact, agree to these Terms on that person’s behalf and that, by agreeing to these Terms on that person’s behalf, that person is bound by these Terms.

1.2 If you do not agree to these Terms, you are not authorised to access and use the Website, and you must immediately stop doing so.

2 Changes

2.1 We may change these Terms at any time by updating them on the Website. Unless stated otherwise, any change takes effect immediately. You are responsible for ensuring you are familiar with the latest Terms. By continuing to access and use the Website, you agree to be bound by the changed Terms.

2.2 We may change, suspend, discontinue, or restrict access to, the Website without notice or liability.

2.3 These Terms were last updated on 25/05/2020

3 Definitions

In these Terms:

​including and similar words do not imply any limit

​Loss includes loss of profits, savings, revenue or data, and any other claim, damage, loss, liability and cost, including legal costs on a solicitor and own client basis

​personal information means information about an identifiable, living person

​Terms means these terms and conditions titled Terms of use

​Underlying System means any network, system, software, data or material that underlies or is connected to the Website

​User ID means a unique name and/or password allocated to you to allow you to access certain parts of the Website

We, us or our means Cisaki Holdings Ltd trading as Kiwi Gutter Protection

Website means www.gutterpro.kiwi

You means you or, if clause 1.1b applies, both you and the other person on whose behalf you are acting.

4 Your Obligations

4.1 You must provide true, current and complete information in your dealings with us (including when setting up an account), and must promptly update that information as required so that the information remains true, current and complete.

4.2 If you are given a User ID, you must keep your User ID secure and:

a. not permit any other person to use your User ID, including not disclosing or providing it to any other person; and

b. immediately notify us if you become aware of any disclosure or unauthorised use of your User ID, by sending an email to [email protected]

4.3 You must:

a. not act in a way, or use or introduce anything (including any virus, worm, Trojan horse, timebomb, keystroke logger, spyware or other similar feature) that in any way compromises, or may compromise, the Website or any Underlying System, or otherwise attempt to damage or interfere with the Website or any Underlying System; and

b. unless with our agreement, access the Website via standard web browsers only and not by any other method. Other methods include scraping, deep-linking, harvesting, data mining, use of a robot or spider, automation, or any similar data gathering, extraction or monitoring method.

​4.4 You must obtain our written permission to establish a link to our Website. If you wish to do so, email your request to [email protected]

4.5 You indemnify us against all Loss we suffer or incur as a direct or indirect result of your failure to comply with these Terms, including any failure of a person who accesses and uses our Website by using your User ID.

5 Intellectual Property

We (and our licensors) own all proprietary and intellectual property rights in the Website (including all information, data, text, graphics, artwork, photographs, logos, icons, sound recordings, videos and look and feel), and the Underlying Systems.

6 Disclaimers

6.1 To the extent permitted by law, we and our licensors have no liability or responsibility to you or any other person for any Loss in connection with:

a. the Website being unavailable (in whole or in part) or performing slowly;

b. any error in, or omission from, any information made available through the Website;

c. any exposure to viruses or other forms of interference which may damage your computer system or expose you to fraud when you access or use the Website. To avoid doubt, you are responsible for ensuring the process by which you access and use the Website protects you from this; and

d. any site linked from the Website. Any link on the Website to other sites does not imply any endorsement, approval or recommendation of, or responsibility for, those sites or their contents, operations, products or operators.

6.2 We make no representation or warranty that the Website is appropriate or available for use in all countries or that the content satisfies the laws of all countries. You are responsible for ensuring that your access to and use of the Website is not illegal or prohibited, and for your own compliance with applicable local laws.

7 Liability

7.1 To the maximum extent permitted by law:

a. you access and use the Website at your own risk; and

b. we are not liable or responsible to you or any other person for any Loss under or in connection with these Terms, the Website, or your access and use of (or inability to access or use) the Website. This exclusion applies regardless of whether our liability or responsibility arises in contract, tort (including negligence), equity, breach of statutory duty, or otherwise.

​7.2 Except to the extent permitted by law, nothing in these Terms has the effect of contracting out of the New Zealand Consumer Guarantees Act 1993 or any other consumer protection law that cannot be excluded. To the extent our liability cannot be excluded but can be limited, our liability is limited to NZD100.

7.3 To the maximum extent permitted by law and only to the extent clauses 7.1 and 7.2 of these Terms do not apply, our total liability to under or in connection with these Terms, or in connection with the Website, or your access and use of (or inability to access or use) the Website, must not exceed NZD100.

8 Privacy Policy

8.1 You are not required to provide personal information to us, although in some cases if you choose not to do so then we will be unable to make certain sections of the Website available to you. For example, we may need to have your contact information in order to provide you with updates from our Website.

8.2 When you provide personal information to us, we will comply with the New Zealand Privacy Act 1993.

8.3 The personal information you provide to us (including any information provided if you register for an account) is collected and may be used for communicating with you, statistical analysis, the marketing by us of products and services to you, credit checks (if necessary), and research and development.

8.4 We may also collect technical information whenever you log on to, or visit the public version of, our Website. This may include information about the way users arrive at, browse through and interact with our Website. We may collect this type of technical information through the use of cookies and other means. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive to enable our systems to recognise your browser. If you want to disable cookies, you may do so by changing the settings on your browser. However, if you do so, you may not be able to use all of the functions on the Website. We use the technical information we collect to have a better understanding of the way people use our Website, to improve the way it works and to personalise it to be more relevant and useful to your particular needs. We may also use this information to assist in making any advertising we display on the Website more personalised and applicable to your interests.

8.5 Generally, we do not disclose personal information to third parties for them to use for their own purposes. However, some of the circumstances in which we may do this are:

a. to service providers and other persons working with us to make the Website available or improve or develop its functionality (e.g. we may use a third party supplier to host the Website);

b. in relation to the proposed purchase or acquisition of our business or assets; or

c. where required by applicable law or any court, or in response to a legitimate request by a law enforcement agency.

8.6 Any personal information you provide to us may be stored on the secure servers of our trusted service providers, which may be located outside New Zealand. This may involve the transfer of your personal information to countries which have less legal protection for personal information than New Zealand.

8.7 You have the right to request access to and correction of any of the personal information we hold about you. If you would like to exercise these rights, please email us at [email protected]

9 Suspension and Termination

9.1 Without prejudice to any other right or remedy available to us, if we consider that you have breached these Terms or we otherwise consider it appropriate, we may immediately, and without notice, suspend or terminate your access to the Website (or any part of it).

9.2 On suspension or termination, you must immediately cease using the Website and must not attempt to gain further access.

10 General

10.1 If we need to contact you, we may do so by email or by posting a notice on the Website. You agree that this satisfies all legal requirements in relation to written communications.

10.2 These Terms, and any dispute relating to these Terms or the Website, are governed by and must be interpreted in accordance with the laws of New Zealand. Each party submits to the non-exclusive jurisdiction of the Courts of New Zealand in relation to any dispute connected with these Terms or the Website.

10.3 For us to waive a right under these Terms, the waiver must be in writing.

10.4 Clauses which, by their nature, are intended to survive termination of these Terms, including clauses 4.5, 5, 6, 7, 10.1, continue in force.

10.5 If any part or provision of these Terms is or becomes illegal, unenforceable, or invalid, that part or provision is deemed to be modified to the extent required to remedy the illegality, unenforceability or invalidity. If a modification is not possible, the part or provision must be treated for all purposes as severed from these Terms. The remainder of these Terms will be binding on you.

​10.6 These Terms set out everything agreed by the parties relating to your use of the Website and supersede and cancel anything discussed, exchanged or agreed prior to you agreeing to these Terms. The parties have not relied on any representation, warranty or agreement relating to the Website that is not expressly set out in the Terms, and no such representation, warranty or agreement has any effect from the date you agreed to these Terms.

Our Customers' Thoughts

Fast, efficient and professional. Excellent

Fast, efficient and professional. Excellent job and highly recommended!

Michele L. Matamata - 4th December 2023

… a lot of pissed off sparrows …

We were very pleased with the response following our inquiry with Kevin. He came next day for a measure up and the quote was available before he left. Leon, the installer was an excellent tradesman with quality work and also a very nice person. Only downside is we have a lot of pissed off sparrows about our house now.

Brian S. Morrinsville - 17th October 2023

I was very pleased with…

I was very pleased with Leon the installer. He did an excellent job and was easy to communicate with. I would definely use him again.

Thomas S. - Tauranga. 1st October 2023

I checked with my roofer, and he was happy

I checked with my roofer, and he was happy with the proposed gutter protection solution.
Very happy with the product and the installation.
Great communication from ordering through to the installation.

Rob Shilton, Auckland - 28th August 2023

Thank you to Kahn and

Thank you to Kahn and his great team of helpers who were friendly and polite. A pleasure to have here. They did a great job installing our Kiwi Gutter Protection leaving the property clean and tidy.

J & P, Morrinsville - 17th March 2023

Well, what can I say.

Well, what can I say. It’s Sunday 29 January 2023 & Auckland has just had 4 months worth of rain in 24 hours & there’s more on the way. In the past, we’ve had a couple of weak points with our internal guttering & have suffered internal leaks during periods of heavy rain. But, not this time. We were actually away for the night, not realising how bad this rain event would be & worried about the house, but were isolated due to flooding. On returning home we found . . . Nothing!! No leaks, no moisture, no overflows – couldn’t be happier.

Aaron Hermond, Auckland - 29th January 2023

Absolutely fantastic, fast, efficient and…

Absolutely fantastic, fast, efficient and friendly service. I had to keep delaying the installation and they were so accommodating, highly recommend!!

J. F. - Auckland. From Google. 22nd September 2022

Just like to thank you

Just like to thank you guys for great work. Kevin quick to arrive for a quote once contacted and was very personable to deal with. Leon worked incredibly diligently to get the job done in one day. Kaye in admin was swift with all details and paperwork for the job. Everyone worked their parts brilliantly. Well done guys.

Fiona B. - Matamata. 5th September 2022

Great company to work with.

Great company to work with. Initial contact and consultation excellent and installation was fantastic. Leon was very thoughtful and considerate when working around our property. Communication from whole team exceptional. Thanks team!

Gaylene Street - Tauranga. March 4, 2022

We had no hesitation going ahead

Craig came to give a quotation and discuss the process. The manner in which Craig carefully guided us through made it easy to understand. We had no hesitation going ahead with an order.

Kaye followed up with a proposed timeframe for installation. We were pleasantly surprised the product for our order was ready on time for installation.

Both Stu and Craig arrived and provided a great outcome for us.

Well done Kiwi Gutter Protection

M. I. - Gulf Harbour. March 2, 2022

Kiwi Gutter Protection were great

Kiwi Gutter Protection were great to deal with they had awesome customer service and communicated well. The installation was quick and the workmanship was of a high quality. I highly recommend Kiwi Gutter Protection.

A. S. - Auckland, 8 February 2022

Excellent service and turnaround

“We got guttermesh to stop the birds nesting. Excellent service and turnaround, job was done quickly with care and attention and very tidy finish, highly recommend”

K P - Tauwhare. from Facebook. 2 September 2021

We were totally satisfied with the service we received

“We had our gutters fitted with kaka mesh to stop the miners and starlings nesting in our roof in Feb 21. Kevin and Stu did an awesome job.

We were totally satisfied with the service we received and are so happy we no longer have a problem with any birds entering our roof so Thanks Kiwi Gutter protection.”

S J - Whitikahu. from Facebook. 13 August 2021

Thank you for the awesome job

“Service was responsive and they did a neat and tidy job. Staff were pleasant and helpful to deal with including the installer.

Thank you for the awesome job.”

Graeme Bertram - Hamilton. 24 July 2021

Great service

“Great service. Leon who installed the netting is an amazing worker. Really nice guy and works really hard to get the job done.”

Carolyn Humble - Tauranga South. 24 July 2021

Thank you for the neat and efficient installation

“Thank you for the neat and efficient installation of Kiwi Gutter Protection. Your product is strong, and an economical solution to blocked gutters. Would recommend this company to others.”

C.C. - Auckland. 10 July 2021

Would highly recommend this Company

“Would highly recommend this Company. From the first contact by phone, then the site visit at which time the product and process were explained and discussed, with samples supplied and a measure and quote given, which we accepted, the excellent installation, the people concerned were professional in every way. We were contacted to be advised the progress of getting the product to NZ regularly and are very happy with the final result.”

Terry S. - Browns Bay, Auckland. 18 June 2021

Lovely staff to deal with

Lovely staff to deal with. Very happy with my installation. Very informative, straight forward, and an engaging team, that will keep one, informed about the formalities, on the install.

I like the fact, my Gutter Protection will have a check over, after one year, and, a ongoing check “at ones request”, on a yearly bases, and this will keep me, stress free, and worry free…

Thank you Kiwi Gutter Team.

S D - Auckland. from Google. June 2021

Absolutely top-notch

Are we ever glad to have been introduced to Kevin of Kiwi Gutter Protection by our neighbours!

At the initial interview Kevin explained without any promotional fanfare how well the system worked but what he didn’t let on is the amazing contractor he had lined up to to the job for us. Leon did a wonderful job and all with no fuzz or bother. Absolutely top-notch.

Highly recommended!!

H J - Paeroa. from Google. 5 May 2021

Dealing with GutterPro has been easy and straightforward

“Dealing with *gutterpro* has been easy and straightforward. From initial quote, to booking the job and installation everything has been smooth and simple. If you have blocked gutters, pests or birds in your house get in touch and they will sort it out for you no worries”

Tom - Drury, Auckland. 9 March 2021

I cannot praise this company enough

“I came across information about (Kiwi) gutter pro on face book.

I cannot praise this company enough. From my first contact by telephone to completion of the mesh being installed, the service has been excellent, very professional. I was kept updated regularly by email regarding the installation date that fitted in with my schedule.

The 20 year guarantee is excellent so I know so if any issues arise I can contact (Kiwi) gutter pro directly. I see this product as an investment to protect my guttering.

I will certainly be recommending gutterpro to my friends, I just know they won’t be disappointed. I’m very happy with my decision to use gutter pro.”

Barbara B - Rotorua. 9 February 2021

I am very pleased with the installation with the kea gutter guards

“The team at gutter pro are very efficient and carried out the work with great precision and care! I am very pleased with the installation with the kea gutter guards. The team did their very best to get the work done on time with Auckland’s unreliable weather.

I highly recommend Gutter Pro!! Thanks TEAM!!”

Rohan Kumar - Auckland. 13 November 2020

Highly recommend Kiwi Gutter Protection

“Kiwi Gutter Protection recently installed the Tui Mesh to keep the bird nest, tree leafs and other debri out of my gutter and improve the drinking water quality.

I reviewed several companies and went to KiwiGutter Pro as the customer service was excellent, the product options and trade offs were well explained, and the Tui Mesh product ensures 100% of the rain water is captured (vs wasting any – which is important on tank water). After evaluating the features of each product I also thought Kiwi Gutter Protection offered the best value for money.

The installation was completed ahead of time, the installer cleaned the gutters and ensured the tank was disconnected to ensure the dirty water didn’t run back into my tank, and left the work areas spotless, cleaning up any left over mesh cuttings. Its comforting to know I receive the product and installation guarantee and that someone from Kiwi Gutter Protection will come back in a year’s time to check everything. This is reassuring.

Highly recommend Kiwi Gutter Protection if you are wanting to keep your gutters clean and looking great.”

Fluer J. - Cambridge. 12 October 2020

We are so grateful to you for getting us sorted so efficiently

“Hello Kaye, you beat me to the post re: writing a testimonial, but I am thrilled to be able to do so.

Firstly, thanks to you especially – a lovely, calm voice after the second post-Covid lockdown storm, with it’s wreckage of business / work timelines, to say nothing of this September Spring’s blast of cold and very windy weather having a direct impact on your scheduling.

We are so grateful to you for getting us sorted so efficiently. And then, an enormous thanks to Leon, who arrived to us in Newmarket, Auckland, towards the end of his already very long day, in order to install our Gutter Guard. He worked well into the freezing cold and dark night, and not only completed our job, but left the work area spotlessly tidy. We felt his amazing work ethic was not only a salute to himself but to your company also. We feel incredibly fortunate – thank you.

May we wish you all at Kiwi Gutter Protection every success in your future endeavours – especially during these uncertain Covid times.”

Dr. Graeme and Mrs. Felicity Kidd - 30th September, 2020

I recommend this company, very reliable

“Thank you guys, Leon has done a good job on my house. I recommend this company, very reliable.”

Eugene Almedia - from Facebook 28th September 2020

I found Kevin very easy to talk to

“I found Kevin very easy to talk to, appreciated the good contact through out the job and am happy with the quality and finish of the product.”

JL Hawkins Construction Ltd - Hamilton. August 2020

Discover more in our eBook

If you are in the trades and or would like a copy in pdf format for your records, please fill in the form below and we will keep you updated with our latest edition.

eBook 2020 cover
This field is for validation purposes and should be left unchanged.